Scent In The Ayers

A Scentimental Journey

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Scentsy Scent FAQ

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SCENTSY WARMERS

What is a Scentsy Bar?

A Scentsy Bar is a block of fragrant wax in eight break-apart sections.

Where are Scentsy Bars made?

Scentsy manufactures all wax products at its headquarters in Meridian, Idaho.

What kind of fragrance oils are used in Scentsy Bars?

Scentsy uses both synthetic and naturally-derived fragrances oils to achieve the highest quality and longest-lasting bar. Synthetic oils are used for several reasons, including:

  • When using natural oils results in unrestrained use of limited or endangered natural resources.
  • When it isn’t possible to derive the natural oils from nature. For example, synthetic oil is necessary to reproduce lily of the valley because fragrance cannot be extracted from this flower through typical extraction methods.
  • When it is cost prohibitive to acquire natural oils and would preclude Scentsy from offering particular fragrances without increasing the price for customers.

What kind of wax is used to make Scentsy Bars?

We use a custom, high-quality paraffin wax blend designed to give you long-lasting fragrance and selected for its scent loading ability, melting point and firmness.

Why doesn’t Scentsy use a soy- or vegetable-based wax?

Soy- or vegetable-based waxes can produce a quality wicked candle, but not a quality wickless candle.

How many cubes of wax do I use in my warmer?

One or two cubes should be plenty. Once the scent runs out, replace the wax with fresh cubes. [Read more…] about Scentsy Scent FAQ

Scentsy Clean FAQ

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Scentsy Clean Soaps & CleansersScentsy Clean is our fabulously scented product line of hand soaps, dish soap, and multipurpose cleaners. Learn more:

Bright, lovely fragrances take your senses on a delightful journey, while cutting-edge cleaning technologies fend off dirt and easily dissolve grime for a spotless and beautifully scented home.

Scentsy Hand Soap:

Is Scentsy Clean Hand Soap the same formula as the Layers by Scentsy Hand Soap? Yes. The same formula you and your customers fell in love with has been repackaged in our Scentsy Clean Hand Soap. Plus, we’ve added 50 percent more volume!

How does Hand Soap work? By rubbing Hand Soap and warm, soapy water between your fingers and over your hands, dirt, germs and other contaminants are removed from your skin.

What does antibacterial mean? Antibacterial means ingredients have been added to kill bacteria and microbes.

Is the Hand Soap antibacterial? Scentsy Clean Hand Soap does not have antibacterial properties; however, the act of washing your hands is the most effective method of preventing the spread of germs and limiting the transfer of bacteria.

Scentsy Counter Clean:

What is Counter Clean? Counter Clean is an ammonia-free, multi-surface spray that gets stronger over time to protect surfaces and prevent dirt and grime from adhering.

Are there advantages to using Counter Clean over conventional multipurpose cleaners? Yes. Counter Clean is formulated to make cleaning easier with continued use and features amazing Scentsy fragrance. (LA note: Counter Clean is one of my all-time favorite products.) [Read more…] about Scentsy Clean FAQ

Replacement Scentsy Light Bulbs

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Where to Get Replacement Scentsy Light Bulbs

Scentsy candle warmers melt our wax using a 15, 20 or 25 watt light bulb. You can find replacement Scentsy light bulbs at many home improvement stores – although just be sure that you get the correct wattage for your particular warmer.

You also need to get the ones with the small candelabra base. You do not want to use an appliance bulb. It looks similar in shape to a 15 watt bulb, but it’s not the same watt. Be prepared to pay a little more at the home improvement store.

A better option is to get Replacement Scentsy light bulbs through us – you can stock up and order more wax while you’re at it.  We sell ours 3/$5. Get yours here or by clicking on the image below.

Scentsy light bulbs

Scentsy Vanilla Bean Buttercream Scent

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yum

All the Scent without the Calories!

How fabulous does this look and sound? Vanilla Bean Buttercream scented candles! Decadent buttercream frosting made with the freshest butter whipped with cane sugar and vanilla extract. So creamy and sweet you will have to lick the spoon!

Order through the Combine and Save links for extra savings – mix and match your scents:

Buy 5, Get one FREE ($5 savings)

Scentsy Warmer Stops Working

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If your Scentsy candle warmer stops working don’t worry, it’s generally an easy fix.

scentsy black warmerOn occasion electrical appliances stop working. Scentsy candle warmers are no exception. Fortunately it’s rare, but not unheard of.  There are a couple of things to check.

***If you’ve done the self-diagnostics below and your Scentsy warmer still isn’t working, contact the consultant who sold the warmer. If that person is no longer with Scentsy, contact customer service at 877-855-0617.***

If your Scentsy warmer stops working all together:

  1. Change the light bulb
  2. Check to ensure the light bulb is securely screwed in
  3. Make sure the plug didn’t come loose from the wall
  4. Try a different outlet
  5. Hit the reset button on your outlet if it’s a GFI

Those may seem like a BGO (Blinding Glimpse of the Obvious) but you’d be amazed how many times it’s one of those five issues above that has caused warmers to stop working.

If your Scentsy warmer still works, but doesn’t melt all the wax:

  1. Check the light bulb. Most importantly ensure it’s the right wattage. Scentsy wall unit, plug-in candle warmers use a 15 watt bulb. The midsize and three piece warmers such as the older Hokey Pokey or Cupcake warmers use a 20 watt bulb. Our standard, full size uses a 25 watt bulb.   You can get replacement bulbs from your consultant or many home repair stores and superstores carry them. It is very important you replace it with the correct wattage. This is the most common reason warmers stop melting the wax fully.   You need to get the bulbs with the small candelabra base.
  2. Make sure you don’t have too much wax in there. Generally one or two cubes are plenty. One Scentsy candle bar contains eight cubes.
  3. Look for drafts. Drafts from windows, fans, vents or air returns can greatly affect the way your warmer melts the wax.   Move it to a different location if you suspect drafts may be the problem. This is another common reason why wax doesn’t melt the way it used to.

If You Have the Kind of Scentsy Warmer Without a Light Bulb

If you have a warmer that doesn’t use a light bulb to warmer the wax, that is called an Element warmer. It uses a hot plate style. If your element warmer stops working, there are no parts that can be replaced on that one. Instead it will fall under our lifetime warranty. Use the information below to help you with the warranty issue:

Scentsy’s Lifetime Replacement Warranty

Scentsy products come with a Lifetime Replacement Warranty for manufacturer’s defects. A customer who has a product that is damaged in shipping from Scentsy, has a manufacturer’s defect, or has an indication of an electrical issue may return it, with no limitation in time, for repair or replacement through their Consultant who originally sold it or directly through Scentsy by calling Consultant Support.